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Privacy Policy

Air Lens Imaging is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data, including video data, when you use our services or visit our website.
1. Data Collection
We may collect the following types of personal data:
Contact Information: Such as your name, email address, phone number, and address when you contact us or use our services.
Project Data: Including video and image files necessary for completing your projects.
Technical Data: Such as IP addresses, browser type, and usage data through cookies and similar technologies.
2. Use of Data
We use your personal data to:
Provide, manage, and improve our services.
Communicate with you, including responding to inquiries and providing customer support.
Fulfil contractual obligations related to your projects.
Enhance our website and service offerings.
Comply with legal obligations.
3. Video Data Handling
Video and image data collected for your project are stored securely and are accessible only to authorised personnel involved in your project.
Upon completion of your project and delivery of the final product, all source files and raw data are securely and irreversibly deleted from our systems to ensure your privacy and data protection.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your data with:
Service Providers: Who assist us in our operations and are bound by confidentiality agreements.
Legal Authorities: If required to comply with legal obligations or to protect our rights and property.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our security measures include encryption, access controls, and regular security assessments.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Video data is deleted immediately after project completion and delivery, as detailed in Section 3.
7. Your Rights
Under UK data protection law, you have the following rights:
Access: Request access to your personal data.
Correction: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data when it is no longer necessary.
Restriction: Request restriction of processing your personal data under certain conditions.
Objection: Object to the processing of your personal data for specific purposes.
Portability: Request transfer of your personal data to another party.
To exercise any of these rights, please contact us at hello@airlensimaging.co.uk.
8. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings, but note that disabling cookies may affect website functionality.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@airlensimaging.co.uk

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